You cannot manage what you do not know

Building and refrigeration technology in grocery stores has become increasingly complex in recent years. Although technologies are today more powerful and energy-efficient than past concepts, they do require significantly higher competence in design and maintenance. At the same time, there are increasingly strict legal requirements driven by climate protection, which present both opportunities and risks for operators. Therefore it is crucial to retain a strategic overview. As many operators are only tenants in their markets, the available data is often incomplete. This constitutes a considerable risk and causes unnecessary costs, especially when data is repeatedly collected locally instead of being stored and maintained centrally. Operators and maintenance companies benefit equally from a complete dataset which allows to clarify facts without site visits, to prepare maintenance work and to identify savings potentials. ChillServices offers innovative solutions in the areas of monitoring and data collection. We collect missing data points and photos via smartphone based applications, retrieve data via image recognition and link this data to existing information and energy consumption. In addition, we are currently digitizing analog processes such as the reporting of damages, which leads to significant cost savings. What is done analog today can only be digitally competitive in the future.

Our Apps

Field Agent

Field Agent is a data collection tool customized for food cooling systems and store equipment.

Store Agent

Store Agent merges multiple data streams of various types and provides a visualized evaluation filter.


QuickTell is a damage report tool, which enables easy, detailed and fast damage assessment and reporting.

Create a complete technical inventory of a store and keep it up-to-date.
Fast, accurate and cost-effective data collection, which reduces sources of error.
Lorem ipsum dolor sit amet of, cotns ctetur all of the adip scing sed do eiusmod dunt.

Data Collection - Fiel Agent

From chaotic data to robust, complete and updated information

Data collection is a continuous process. Unfortunately, data is not always available in a format that makes it usable for other purposes. Even valuable data becomes obsolete and loses its value over time. The solution to both of these problems is the integration of data collection into existing and recurring workflows. ChillServices provides operators and maintenance companies with smartphone applications that collect data in an easy, intuitive and cost-effective way, while performing necessary tasks. We thereby focus on clearly identifiable information and blend photos with other input options. With the help of image recognition algorithms, information such as serial numbers and manufacturers are automatically recognized from photos and linked to available information.

Data Processing - Store Agent

We translate data into information and insights

ChillServices provides operators and maintenance companies with a database in which collected data points can easily be used, checked and if necessary supplemented. In addition to the data generated via our smartphone apps, the system supports imports from other data systems such as SAP and the upload of various file formats. Critical components can easily be identified and no longer get lost. The already existing energy codes can be supplemented with context data. These data and specifications (e.g. type of refrigeration unit) help to avoid misinterpretations. Maintenance companies save unnecessary journeys and can often assess and solve problems from their desk.
Using the filter and selection function, operators can create and export lists of all existing data points. This enables easy generation of lists of discontinued components and corresponding centralized orders.
Analysis of the effects of measures taken is made possible by combining them with energy data.
Using the database, maintenance companies can prepare themselves for work in the store and order spare parts using stored serial numbers.